
Launch a referral program
Core idea
Creating incentives for customers to refer their friends with discounts for everyone involved can bring in high-value traffic and encourage repeat purchases from both.
Pro tip
- Referral programs help you to increase social proof which is critical in your customer's buying journey.
- Create campaigns that work both online as well as in-store to deliver a truly omnichannel experience. You can incentivise store visits but at the end of the day, your customers should be free to choose.